STANDARDS & BEST PRACTICES

Agency policies for managing records and information (see Records Schedules sections) should comply with industry standards and best practices. 

Standards are accepted or agreed upon principles of protocol to ensure quality, efficiency, reliability, safety, and interchangeability. The majority of standards related to records and information have been developed and approved by one of the following formal standards organizations:

• International Organization for Standardization (ISO)
• American National Standards Institute (ANSI)
• Institute of Electrical and Electronics Engineers (IEEE)

Best practices address processes and are often industry specific. General best practices guidelines for records and information are available from professional organizations such as ARMA International, the Center for Information Policy (CIP), the Center for Technology in Government (CTG), the Enterprise Content Management Association (AIIM), the National Association of  Government Archives and Records Administrators (NAGARA), and the Society of American Archivists (SAA). 

To learn more about Managing Records, please contact us at: . Specific staff contact information is located on our staff contact page.